BK About Brian Keaney
Brian Keaney is Billshark's COO and Co-Founder. Billshark is a Mark Cuban-backed service that helps people lower recurring bills. Keaney runs operations and works to give each customer a strong experience.
Keaney has more than 20 years of experience in engineering, product, client services, and operations. His work has ranged from startups to the Department of Defense. Before Billshark, he worked in customer acquisition for Comcast, Verizon, AT&T, and Charter-Cox. He learned how providers set prices and make retention offers. That knowledge helps Billshark seek lower rates for customers.
Keaney and co-founder Steven McKean worked together at Acceller. They managed customer acquisition for service providers. After McKean sold Acceller to Bridgevine in 2014, they used that experience to help consumers. This led to the creation of Billshark.
Keaney earned his BS in Business Management from Westfield State University and his MBA from the University of Phoenix.
Brian Keaney writing and expertise
Brian Keaney contributes Billshark articles that help readers understand recurring bills, consumer choices, and practical ways to manage monthly costs.
Readers can use this author page to explore Brian Keaney's published articles, professional background, and related Billshark consumer-finance guidance.
In Brian's own words
“I found something I was good at — I'm just trying to flip it, keep it going.”
Areas of expertise
- Bill negotiation operations and strategy
- Customer experience and retention
- Consumer advocacy and financial services
- Operations management and scaling
- Service provider industry knowledge (wireless, cable, internet)
Professional credentials
- COO and Co-Founder, Billshark (2015-present)
- BS in Business Management, Westfield State University
- MBA, University of Phoenix
- 20+ years in operations, engineering, product, and client services
- Former customer acquisition executive for major telecom/cable providers
- Previously worked at Department of Defense
- Principal contact, Billshark, Better Business Bureau (BBB)
Frequently Asked Questions
Who is Brian Keaney?
Brian Keaney is Billshark's COO and Co-Founder. He leads operations and customer experience. He has more than 20 years of experience in engineering, product, client services, and operations.
What is Brian Keaney's background?
Before Billshark, Keaney worked in customer acquisition for Comcast, Verizon, AT&T, and Charter-Cox. He learned how providers set prices and retention offers. He also worked at the Department of Defense. He holds a BS in Business Management and an MBA.
What does Brian Keaney write about?
Brian Keaney writes about bill negotiation, customer experience, and recurring expenses. His service-provider experience informs his perspective on finding better rates.
How does Billshark negotiate lower bills?
Billshark negotiators contact service providers for the customer. They use knowledge of pricing, retention offers, and promotional rates to seek lower charges. Customers upload a bill and receive updates during the process. Billshark charges 40% of the savings found. There is no fee when no savings are found.
What is Billshark?
Billshark is a Mark Cuban-backed bill negotiation service. It helps people lower eligible internet, wireless, pay TV, satellite radio, and other recurring bills. The company reports a 90% success rate and has helped more than 250,000 customers. Billshark uses the ApexEdge active intelligence platform.
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Estimate My SavingsBrian Keaney page context
Brian Keaney is a Billshark resource with information and navigation relevant to recurring bills, consumer choices, and savings decisions.
Brian Keaney is COO and Co-Founder of Billshark. He covers bill negotiation operations, customer experience, and reducing recurring expenses.
Visitors can use this page to review Billshark information and continue to the route that best matches their savings, support, or account needs.
Billshark publishes this information to help visitors understand monthly expenses, provider choices, and practical next steps.
This author archive connects published Billshark articles with related consumer-finance topics and practical guidance.
Covers bill negotiation operations, customer experience, and strategies for reducing recurring expenses.
Brian Keaney is Billshark's COO and Co-Founder.
Keaney has more than 20 years of experience in engineering, product, client services, and operations.
Keaney and co-founder Steven McKean worked together at Acceller.
Keaney earned his BS in Business Management from Westfield State University and his MBA from the University of Phoenix.
Brian Keaney contributes Billshark articles that help readers understand recurring bills, consumer choices, and practical ways to manage monthly costs.
Readers can use this author page to explore Brian Keaney's published articles, professional background, and related Billshark consumer-finance guidance.
“I found something I was good at — I'm just trying to flip it, keep it going.”.
Before Billshark, Keaney worked in customer acquisition for Comcast, Verizon, AT&T, and Charter-Cox.
Brian Keaney writes about bill negotiation, customer experience, and recurring expenses.
Billshark negotiators contact service providers for the customer.
Billshark is a Mark Cuban-backed bill negotiation service.
Put expert advice to work and let Billshark lower your bills for you.
Billshark helps lower internet, wireless, cable, satellite radio, and other monthly bills.
Our experts handle providers for customers and share updates throughout the process.
Customers pay only when Billshark finds savings on eligible bills.
COO, Co-Founder at Billshark.
Brian Keaney writing and expertise.
In Brian's own words.
Professional credentials.
Frequently Asked Questions.
Who is Brian Keaney?.
What is Brian Keaney's background?.
What does Brian Keaney write about?.
How does Billshark negotiate lower bills?.
Articles by Brian Keaney.
Avoid Extra Charges When Canceling Disney Plus.
SOC 2 Compliance: Bill Reduction Platform Security.
3 Hidden Ways AT&T is Overcharging and Misleading Customers.
Stop Reading, Start Saving.
All Negotiation Services.
Corporate / Business Billing.
Blog - All Categories.
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Company News SOC 2 Compliance: Bill Reduction Platform Security Brian Keaney · May 15, 2019 Read article →.
Wireless 3 Hidden Ways AT&T is Overcharging and Misleading Customers Brian Keaney · Oct 17, 2018 Read article →.
See all blog posts ›.
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This resource helps readers connect a recurring-cost question with the Billshark information that provides the most relevant detail.
Visitors can review the available page sections, compare related topics, and continue to a more specific guide when they need additional context.
Billshark organizes service information and educational resources to make common household-bill decisions easier to research and understand.
The information on this page supports practical questions about providers, subscriptions, account actions, consumer choices, and monthly costs.
Readers can use the navigation and related resources to move from a broad question into focused information that matches their situation.
The page is intended to support informed decisions by pairing concise explanations with paths to deeper Billshark resources.
Relevant links help visitors compare options, understand recurring charges, and identify the next action that fits their current need.
Billshark content is designed to help consumers recognize recurring expenses and consider practical ways to manage them more effectively.
Visitors can return to this resource when they need to compare a new question with earlier information about services, bills, or savings.
The content connects everyday provider and subscription choices with broader guidance about monthly budgeting and household expenses.
Each page section contributes context that helps readers decide whether they need service guidance, account support, or an educational article.
Readers can use the available information to prepare questions, review options, and continue toward a useful next step at their own pace.
Billshark maintains connected resources so visitors can discover related guidance without losing the context of their original question.
The route supports research by making it easier to identify relevant details before choosing a provider, service, subscription, or account action.
Practical consumer information can help visitors understand why recurring charges change and which details are useful to review before responding.
The page brings together information that supports clearer conversations about bills, service choices, recurring expenses, and savings opportunities.
Visitors can use related resources to compare common terms, understand tradeoffs, and find the information that best fits their monthly-cost question.
Billshark guidance focuses on practical consumer decisions and helps readers move from general awareness into a more specific resource when needed.
The resource is part of a broader collection that connects household cost questions with provider information, support materials, and educational content.
Readers can explore the page before taking action, which helps them understand available options and identify the most relevant follow-up information.
The information is organized to support comparison, continued reading, and practical next steps without requiring visitors to search unrelated topics.
Recurring bills often involve provider rules, service terms, subscriptions, or account details, and this resource helps visitors locate useful context.
Visitors can use Billshark resources to build a clearer picture of recurring costs before deciding which service, support path, or guide to open next.
Related guidance helps readers distinguish between broad consumer information and the more detailed page that addresses a specific provider or billing topic.
The page supports a research-first approach by connecting relevant information with the next available resource for deeper explanation.
Billshark publishes resources that help visitors understand recurring expenses, evaluate common choices, and continue toward an appropriate next step.
Readers can compare the page content with linked resources when they want more detail about household bills, subscriptions, services, or account actions.
The route helps visitors keep their research organized by grouping related information around practical consumer and monthly-expense questions.
Useful context can make it easier to identify the details that matter before reviewing a bill, changing a service, contacting support, or exploring savings.
This page contributes to the Billshark resource network by connecting clear information with related paths for continued reading and action.
Visitors can revisit the information as their needs change and use related resources to investigate another aspect of recurring costs or service management.
The content is structured to help readers understand the topic, compare relevant information, and choose a next step with greater confidence.