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Contact Billshark

Questions about your bill negotiation, your account, or getting started? Our support team is here by phone, email, and online.

  • Phone & email support
  • Replies within 2-3 business days
  • Mon–Fri, 9 AM–6 PM ET

Send Us a Message

Have a question? Send us a message and our team will get back to you, typically within 2-3 business days.

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Contact Details

Email Support

General & savings: help@billshark.com
Account & technical: support@billshark.com

Phone Support

(800) 957-1710
Toll-free U.S. number, business hours

Mailing Address

Billshark · The Bill Reduction Company, LLC
PO Box 92, Hopkinton, MA 01748

Support Hours & Response Times

Available Monday–Friday, 9:00 AM–6:00 PM ET. Email inquiries typically receive a response within 2-3 business days. Phone support is available during business hours.

Other Ways to Get Help

Find quick answers in our self-service resources.

Visit the Billshark Help Center for answers to over 30 common questions about bill negotiation, account management, payments, and subscription cancellation.

Frequently Asked Questions

What is Billshark's phone number?

Billshark's toll-free phone number is (800) 957-1710. Phone support is available during regular business hours, Monday through Friday, 9:00 AM to 6:00 PM Eastern Time.

What is Billshark's email address?

Billshark has two support email addresses. For general inquiries and savings questions, email help@billshark.com. For account-specific or technical support, email support@billshark.com.

How long does Billshark take to respond?

Billshark typically responds to email inquiries within 2-3 business days. Phone support connects you with a representative during business hours. Bill negotiation results are usually delivered within a few business days after submission.

Does Billshark have a mailing address?

Yes. Billshark's mailing address is PO Box 92, Hopkinton, MA 01748. Written correspondence and legal notices can be sent to this address.

How do I cancel a Billshark subscription or service?

To cancel a service through Billshark, email support@billshark.com or call (800) 957-1710 during business hours. You can also manage your account by logging in at billshark.com/login.

Does Billshark offer live chat support?

Billshark does not currently offer live chat. The fastest ways to reach Billshark support are by phone at (800) 957-1710 during business hours or by email at help@billshark.com.

How do I report an accessibility issue on the Billshark website?

To report an accessibility issue, email support@billshark.com with "Disabled Access" in the subject line. You can also call (800) 957-1710. Billshark is committed to making its website accessible to all users.

Connect with Billshark

Follow Billshark on social media for savings tips, product updates, and money-saving resources.

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