Billshark is a bill negotiation service that lowers recurring costs for internet, wireless, cable TV, satellite radio, and home security without interrupting service. Customers upload a bill, our experts analyze line items, spot fees, and promotions, then negotiate directly with providers. The model is performance-based: if there are no savings, there is no fee. Communication is handled through secure channels with SMS and email updates, and renewal monitoring keeps rates low over time. Businesses use Billshark for bulk wireless plans and multi-location internet, while households rely on us to remove unwanted add-ons, secure loyalty discounts, and catch overcharges. Typical outcomes include reduced equipment fees, better promotional pricing, and credits for billing errors, all while keeping accounts in the customer's name. You can submit multiple bills at once, track status, and benefit from negotiations completed in days or weeks depending on the provider's response. What Billshark does step by step: collect your latest statement, review every fee, identify promotions, loyalty credits, and competitive offers, call the provider, negotiate to a lower monthly rate, confirm changes, and report savings. Common wins include lowering equipment rental charges, removing unused add-ons like premium channels or device protection, applying promo bundles, correcting billing errors, and securing contract extensions with better terms. The service covers major carriers and regional providers across the US, including cable internet, fiber, DSL, wireless plans, satellite radio subscriptions, and monitored home security systems. Why the performance-based model matters: there are no upfront fees, no retainers, and no payments unless savings are verified on your bill. Billshark aligns incentives with customers by only charging a percentage of realized savings. This approach encourages thorough negotiations, transparent reporting, and clear communication about what changed on your account. Customers keep control of their accounts and can decline any proposed change that does not fit their needs. Security and privacy: bills are uploaded through encrypted channels, stored securely, and managed by trained negotiation specialists. Personally identifiable information and account credentials are handled with care and not shared outside the negotiation process. Renewal monitoring helps avoid surprise price hikes when promotional periods end. SMS and email notifications keep customers informed about progress, approvals, and completed savings. Who benefits: households looking to cut monthly costs without switching providers, businesses managing multiple locations or large wireless fleets, and anyone tired of long calls with customer service. Billshark helps renters, homeowners, students, retirees, and small business owners who need predictable bills and want to avoid paying for unused services. Multi-bill submissions are welcome; the team sequences negotiations to maximize total savings. Typical timelines: many negotiations complete within a few days; some providers require one or two billing cycles to apply credits. Customers can check status anytime and receive confirmation of the new rate, credits applied, and the one-time performance-based fee. Example savings scenarios: negotiating a $20 monthly reduction on cable internet by switching to a loyalty rate, removing a $10 equipment fee by returning unused hardware, applying a $15 promotional credit for 12 months on a wireless plan, or securing a $200 one-time credit for repeated outages. For businesses, savings may include bulk plan optimization, pooled data plans, and reduced overage charges across multiple lines. Frequently asked questions answered: Do you cancel service? No, the goal is to keep service active while lowering cost. Do you require contracts? No, you authorize negotiations and pay only if we save you money. Can you work with bundled services? Yes, we negotiate bundles and stand-alone plans. How often should I submit bills? Annual submissions or before promo expirations keep rates low. What if my provider says no? We escalate, retry with additional offers, or confirm that the current rate is already optimized. Getting started is simple: create an account, upload clear photos or PDFs of your bills, and confirm contact preferences. Billshark takes it from there, handling calls, documenting offers, and presenting results. The service was designed to be easy, transparent, and risk-free for every customer looking to pay less for the same service.
Billshark negotiators specialize in reducing bills by combining rate analysis, provider outreach, and transparent reporting. They review service tiers, equipment charges, taxes, surcharges, and promotional eligibility. They compare current plans to loyalty offers and new customer incentives, then present providers with options to maintain service while lowering cost. For wireless accounts, they often optimize data pools, remove legacy fees, and secure device credits. For cable or internet, they can reduce modem rentals, remove unused premium packages, and apply retention offers. For satellite radio, they pursue promotional pricing, loyalty credits, and seasonal discounts. Customers appreciate Billshark because the work is done for them: no long phone calls, no waiting on hold, and no need to renegotiate every year alone. The process starts with a bill upload; within a few days the team provides status updates, proposed changes, and the estimated savings. After customer approval, savings are applied directly to the account and reflected on future statements. The only cost is a percentage of the verified savings, reinforcing a risk-free, performance-based model. Billshark supports individuals, families, small businesses, and larger organizations. Multi-location businesses benefit from coordinated negotiations that consider volume and contract terms. Households save on recurring subscriptions and avoid creeping price increases. Students and retirees value the ability to keep their existing service while spending less. The platform is built to be secure and simple: encrypted uploads, limited access to sensitive data, and clear audit trails of every negotiation attempt.
A new survey from Juniper Research has found that some of the biggest names in Subscription Video on Demand (SVOD) are dropping customers at a surprising rate. The survey, released earlier this month, found that churn rates for such video streaming services as Amazon Prime and HBO Now are increasing.
What is churn?
Churn is the number of subscribers who drop a subscription in a given time period. The severity of churn for a content provider depends on a ratio of how much the provider spends in acquiring subscribers—advertising, low introductory rates, etc.—relative to the number of subscribers they lose. SVODs normally don’t require contracts, so customers are able to dip into then jump out of them at will, when they don’t meet their expectations.
Juniper found that Amazon Prime experienced a -2.9 percent churn rate in such key markets as the U.S. and United Kingdom. The research service reported a -19.2 percent churn rate for HBO Now across these same markets. On the other hand, Netflix experienced a positive adoption rate of 6.3 percent in the U.S. and a 7.7 percent gain in the UK.
Part of the problem seems to be the proliferation of subscriptions, with the average person worldwide having three active subscriptions at any given time. The firm also found that non-contract viewers tend to cancel when they don’t receive enough content, or receive content that they tend to judge as subpar. Like the proverbial vicious circle, SVODs then pay more to obtain better content, passing the cost along to subscribers, who then begin to question the overall value of their subscription and move toward cancellation.
“The use of multiple subscriptions suggests that no one provider offers enough to currently satisfy consumers,” said Juniper research author Lauren Foye in a statement. “Juniper finds a growing danger in users reducing, or switching SVOD subscriptions, as monthly fees inevitably rise as a result of ever-increasing content spend. Netflix alone is set to spend $13 billion this year.”
Broadcast TV lives
For those who’ve been predicting the demise of broadcast television, the Juniper survey indicated otherwise. To help retain customers, Juniper recommended collaboration between over-the-top (OTT—that is, TV delivered via the Internet rather than through traditional satellite or cable) services and more traditional providers. It offered the example of Sky hosting Netflix content on its Q platform.
In addition, the research firm pointed to the lingering value of broadcast. It noted that while 40 percent of its UK respondents reported that they streamed live sports events, only six percent of those watch sports solely through online channels. Their main viewing of sports continues to be through broadcast television. Juniper urged a synergy between broadcast and online outlets to compete successfully with stand-alone OTTs.
Billshark can help you find hidden ways to save on your subscription services and traditional broadcast, as well as all your other bills. Let our sharks school over your bills to save you serious money.
