Legal Setback for Comcast is a Step Forward for Consumers

By Carolyn Depoto · Nov 1, 2017 1 min read

Consumer Rights

A courtroom win in the fight against corporate greed

A Washington State judge refused to throw out the attorney general’s consumer-protection lawsuit against Comcast — an unfortunate turn for the cable giant, but a real win for consumers fighting corporate greed.

1 The Lawsuit Against Comcast

You may remember when Washington State Attorney General Bob Ferguson announced a lawsuit against cable and internet goliath Comcast. The allegation was simple: the company’s own documents show a pattern of illegally deceiving their customers. The lawsuit, filed on August 1, 2016, alleged that Comcast was guilty of no fewer than 1.8 million violations of Washington’s Consumer Protection Act. These violations included misrepresenting the Service Protection Plan to customers, deceiving customers about the Customer Guarantee, charging improper service fees, and improperly running credit checks on customers who paid a deposit to avoid such a check. According to Ferguson, “this case is a classic example of a big corporation deceiving its customers for financial gain.” The potential penalty against Comcast is $3.6 billion.

2 Comcast’s Move to Dismiss

Comcast, the largest provider of cable and internet to consumers with one of the lowest customer satisfaction ratings of any American company, sought to dismiss the suit. According to their lawyer, Ferguson’s lawsuit “fails to demonstrate violations of the Washington Consumer Protection Act” and she argues that in fact, it shows that Comcast’s customers saved money.

3 A Big Loss for the Cable Giant

In a big loss for corporate giant Comcast, a Washington State judge has declined to throw out the lawsuit filed by the state’s attorney general. He ruled that the lawsuit can advance to the discovery phase. It may be unfortunate for Comcast, but it’s a big win for American consumers in their fight against corporate greed.

4 Why It Matters for Consumers

At Billshark, we are all too familiar with big corporations taking advantage of their customers and putting profits before ethical policy and, sometimes even the law. Our Sharks’ mission is to put the power back into the hands of consumers by fighting against the big guys, one bill at a time. Every step forward, whether it’s made by the government or by companies like Billshark, is a giant leap for consumers everywhere.

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Frequently Asked Questions

Who sued Comcast and what was the allegation?

Washington State Attorney General Bob Ferguson sued Comcast, alleging the company’s own documents show a pattern of illegally deceiving its customers. Filed on August 1, 2016, the lawsuit claimed no fewer than 1.8 million violations of Washington’s Consumer Protection Act.

What specific violations did the lawsuit claim?

The lawsuit alleged Comcast misrepresented the Service Protection Plan to customers, deceived customers about the Customer Guarantee, charged improper service fees, and improperly ran credit checks on customers who paid a deposit specifically to avoid such a check.

How much could Comcast have to pay?

The potential penalty against Comcast is $3.6 billion. Attorney General Ferguson called the case a classic example of a big corporation deceiving its customers for financial gain.

How did Comcast respond to the lawsuit?

Comcast sought to dismiss the suit. Its lawyer argued the lawsuit fails to demonstrate violations of the Washington Consumer Protection Act and contended that, in fact, it shows Comcast’s customers saved money.

What did the Washington judge decide?

The Washington State judge declined to throw out the lawsuit filed by the state’s attorney general and ruled that it can advance to the discovery phase. Billshark calls this an unfortunate turn for Comcast but a big win for American consumers fighting corporate greed.

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Article summary.

Article: Legal Setback for Comcast is a Step Forward for Consumers.

Topic: A Washington judge refused to dismiss the Comcast consumer protection lawsuit.

Section: Table of Contents.

Section: 1 The Lawsuit Against Comcast.

Section: 2 Comcast’s Move to Dismiss.

Section: 3 A Big Loss for the Cable Giant.

Section: 4 Why It Matters for Consumers.

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Article details.

A Washington State judge refused to throw out the attorney general’s consumer-protection lawsuit against Comcast —.

You may remember when Washington State Attorney General Bob Ferguson announced a lawsuit against cable.

Comcast, the largest provider of cable and internet to consumers with one of the lowest customer.

In a big loss for corporate giant Comcast, a Washington State judge has declined to throw.

At Billshark, we are all too familiar with big corporations taking advantage of their customers.

Washington State Attorney General Bob Ferguson sued Comcast, alleging the company’s own documents show a pattern.

The lawsuit alleged Comcast misrepresented the Service Protection Plan to customers, deceived customers about the Customer.

The potential penalty against Comcast is $3.6 billion. Attorney General Ferguson called the case a classic.

Comcast sought to dismiss the suit. Its lawyer argued the lawsuit fails to demonstrate violations.

The Washington State judge declined to throw out the lawsuit filed by the state’s attorney general.

Billshark negotiates your bills for you — no savings, no fee.

Billshark helps lower internet, wireless, cable, satellite radio, and other monthly bills.

This Billshark blog page focuses on a washington judge refused to dismiss the comcast consumer protection.

Readers can use Billshark articles to compare service costs, understand billing trends, and discover practical ways.

Each blog page is part of Billshark's larger money-saving library, which includes provider comparisons, cancellation guides.

These articles are designed to help readers make better decisions about subscriptions, telecom services, recurring monthly.

Quick takeaways.

Section: Frequently Asked Questions.
Section: Who sued Comcast and what was the allegation?.
Section: What specific violations did the lawsuit claim?.
Section: How much could Comcast have to pay?.
Section: How did Comcast respond to the lawsuit?.
Section: What did the Washington judge decide?.
Section: Power Outage Tips: How to Protect Your Home & Budget.
Section: Holiday Shopping: Smart Tips to Stay Safe and Save.
Section: Comcast to Raise High Speed Internet Prices: How to Save.
Detail: A Washington State judge refused to throw out the attorney general’s consumer-protection lawsuit against Comcast —.
Detail: You may remember when Washington State Attorney General Bob Ferguson announced a lawsuit against cable.
Detail: Comcast.
Detail: In a big loss for corporate giant Comcast.
Detail: At Billshark.
Detail: Washington State Attorney General Bob Ferguson sued Comcast.
Detail: The lawsuit alleged Comcast misrepresented the Service Protection Plan to customers.
Detail: The potential penalty against Comcast is $3.6 billion.
Detail: Comcast sought to dismiss the suit.
Detail: The Washington State judge declined to throw out the lawsuit filed by the state’s attorney general.
Detail: Billshark negotiates your bills for you — no savings, no fee.
Detail: Billshark helps lower internet, wireless, cable, satellite radio, and other monthly bills.
Detail: Our experts handle providers for customers and share updates throughout the process.
Detail: Customers pay only when Billshark finds savings on eligible bills.
Key point: Legal Setback For Comcast Is A Step Forward For Consumers.
Key point: The Lawsuit Against Comcast.
Key point: Comcast’s Move to Dismiss.
Key point: A Big Loss for the Cable Giant.
Key point: Why It Matters for Consumers.
Related: Blog - All Categories.
Related: Industry News.

Questions and answers.

Who sued Comcast and what was the allegation?

Washington State Attorney General Bob Ferguson sued Comcast, alleging the company’s own documents show a pattern.

Filed on August 1, 2016, the lawsuit claimed no fewer than 1.8 million violations of Washington’s.

What specific violations did the lawsuit claim?

The lawsuit alleged Comcast misrepresented the Service Protection Plan to customers, deceived customers about the Customer.

How much could Comcast have to pay?

The potential penalty against Comcast is $3.6 billion.

Attorney General Ferguson called the case a classic example of a big corporation deceiving its customers.

How did Comcast respond to the lawsuit?

Comcast sought to dismiss the suit.

Its lawyer argued the lawsuit fails to demonstrate violations of the Washington Consumer Protection Act.

What did the Washington judge decide?

The Washington State judge declined to throw out the lawsuit filed by the state’s attorney general.

Billshark calls this an unfortunate turn for Comcast but a big win for American consumers fighting.

Legal Setback for Comcast is a Step Forward for Consumers

1 The Lawsuit Against Comcast

2 Comcast’s Move to Dismiss

3 A Big Loss for the Cable Giant

4 Why It Matters for Consumers

Frequently Asked Questions

Who sued Comcast and what was the allegation?

What specific violations did the lawsuit claim?

How much could Comcast have to pay?

How did Comcast respond to the lawsuit?

What did the Washington judge decide?

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