New California Subscription Cancellation Law Has Far Reaching Benefits

By Michel Mora · Jul 11, 2018 2 min read

Consumer Rights

A new law makes cancelling subscriptions easier

Cancelling a subscription is every consumer’s nightmare. California Senate Bill No. 313 changes that — and its benefits reach far beyond the state line.

1 The Subscription Cancellation Nightmare

At Billshark, we know that cancelling subscription services is every consumer’s nightmare. It usually involves long hold times, incompetent customer service representatives, and a high risk of failure on the first try.

This is, of course, what subscription providers want: a process so difficult, you might be inclined to just skip the cancellation and keep the service.

2 What California Senate Bill No. 313 Changes

New legislation in California is making waves by changing the process. California Senate Bill No. 313, which went into effect on July 1, puts more control in the hands of consumers.

The most important components of the bill are:

Greater transparency that includes a clear explanation of prices and charges. The law requires “a business that makes an automatic renewal offer or continuous service offer that includes a free gift or trial, to include in the offer a clear and conspicuous explanation of the price that will be charged after the trial ends or the manner in which the subscription or purchasing agreement pricing will change upon conclusion of the trial.”
Instructions for how to cancel and the ability to cancel before the customer is charged. According to the legislation, “if the automatic service offer or continuous service offer includes a free gift or trial, the business is required to disclose how to cancel, and allow the consumer to cancel, the automatic renewal or continuous service before the consumer pays for the goods or services.”
The ability to cancel online without having to make exhausting calls to customer service. The law states that “a consumer who accepts an automatic renewal offer or continuous service offer online to be allowed to terminate the automatic renewal or continuous service exclusively.”

The law includes a variety of services, including newspapers and magazines, streaming services, subscription boxes and others.

3 Why It Matters Beyond California

The good news for the rest of the country?

This law will have implications for subscription providers everywhere and will provide a major benefit to unhappy customers that extend far beyond California. Empowered consumers make the Sharks at Billshark very happy.

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Frequently Asked Questions

What does California Senate Bill No. 313 do?

California Senate Bill No. 313, which went into effect on July 1, puts more control in the hands of consumers over subscription services. It requires greater transparency about prices and charges, clear instructions on how to cancel, the ability to cancel before being charged, and the ability to cancel online without exhausting calls to customer service.

Can I cancel a subscription before I am charged under the new law?

Yes. If an automatic renewal or continuous service offer includes a free gift or trial, the business is required to disclose how to cancel and allow the consumer to cancel the automatic renewal or continuous service before the consumer pays for the goods or services.

Does the law let me cancel subscriptions online?

Yes. The law states that a consumer who accepts an automatic renewal offer or continuous service offer online should be allowed to terminate that automatic renewal or continuous service exclusively online, without having to make exhausting calls to customer service.

Which types of subscriptions does the law cover?

The law includes a variety of services, including newspapers and magazines, streaming services, subscription boxes, and others. It applies to businesses making automatic renewal offers or continuous service offers to consumers in California.

Does this California law affect consumers in other states?

Yes. The law will have implications for subscription providers everywhere and will provide a major benefit to unhappy customers that extend far beyond California, because providers operating across the country must adjust their practices.

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Article summary.

Article: New California Subscription Cancellation Law Has Far Reaching Benefits.

Topic: California's new subscription cancellation law (SB 313) lets you cancel online.

Section: Table of Contents.

Section: 1 The Subscription Cancellation Nightmare.

Section: 2 What California Senate Bill No.

Section: 3 Why It Matters Beyond California.

Section: Frequently Asked Questions.

Easy notes.

This page covers new california subscription cancellation law.
Read one short part at a time.
Start with the main point.
Take one clear step next.
Use the short list first.
Use the short headings in order.

Article details.

Cancelling a subscription is every consumer’s nightmare. California Senate Bill No. 313 changes that —.

At Billshark , we know that cancelling subscription services is every consumer’s nightmare. It usually involves.

This is, of course, what subscription providers want: a process so difficult, you might be inclined.

New legislation in California is making waves by changing the process. California Senate Bill No. 313.

The most important components of the bill are.

The law includes a variety of services, including newspapers and magazines, streaming services, subscription boxes.

This law will have implications for subscription providers everywhere and will provide a major benefit.

California Senate Bill No. 313, which went into effect on July 1, puts more control.

Yes. If an automatic renewal or continuous service offer includes a free gift or trial.

Yes. The law states that a consumer who accepts an automatic renewal offer or continuous service.

The law includes a variety of services, including newspapers and magazines, streaming services, subscription boxes.

Yes. The law will have implications for subscription providers everywhere and will provide a major benefit.

This Billshark blog page focuses on california's new subscription cancellation law (sb 313) lets you cancel.

Readers can use Billshark articles to compare service costs, understand billing trends, and discover practical ways.

Each blog page is part of Billshark's larger money-saving library, which includes provider comparisons, cancellation guides.

These articles are designed to help readers make better decisions about subscriptions, telecom services, recurring monthly.

Quick takeaways.

Section: What does California Senate Bill No.
Section: Can I cancel a subscription before I am charged under.
Section: Does the law let me cancel subscriptions online?.
Section: Which types of subscriptions does the law cover?.
Section: Does this California law affect consumers in other states?.
Section: ApexEdge + Billshark: Secure, Smart Solutions for Banks.
Section: Cut Your Monthly Bills: Billshark Helps You Save Money.
Section: 36 Subscription Statistics You Should Know [Updated 2022].
Section: You're Paying More Than You Think.
Detail: Cancelling a subscription is every consumer’s nightmare.
Detail: At Billshark , we know that cancelling subscription services is every consumer’s nightmare.
Detail: This is.
Detail: New legislation in California is making waves by changing the process.
Detail: The most important components of the bill are.
Detail: The law includes a variety of services.
Detail: This law will have implications for subscription providers everywhere and will provide a major benefit.
Detail: California Senate Bill No.
Detail: Yes.
Detail: Billshark negotiates your bills for you — no savings, no fee.
Detail: Billshark helps lower internet, wireless, cable, satellite radio, and other monthly bills.
Key point: New California Subscription Cancellation Law Has Far Reaching Benefits.
Key point: The Subscription Cancellation Nightmare.
Key point: What California Senate Bill No.
Key point: Why It Matters Beyond California.
Key point: Greater transparency that includes a clear explanation of prices and charges.
Key point: Instructions for how to cancel and the ability to cancel before the customer is charged.
Key point: The ability to cancel online without having to make exhausting calls to customer service.
Related: Blog - All Categories.
Related: Consumer Rights.
Related: Financial Security ApexEdge + Billshark.

Questions and answers.

What does California Senate Bill No. 313 do?

California Senate Bill No.

313, which went into effect on July 1, puts more control in the hands of consumers.

It requires greater transparency about prices and charges, clear instructions on how to cancel, the ability.

Can I cancel a subscription before I am charged under the new law?

Yes.

If an automatic renewal or continuous service offer includes a free gift or trial, the business.

Does the law let me cancel subscriptions online?

Yes.

The law states that a consumer who accepts an automatic renewal offer or continuous service offer.

Which types of subscriptions does the law cover?

The law includes a variety of services, including newspapers and magazines, streaming services, subscription boxes.

It applies to businesses making automatic renewal offers or continuous service offers to consumers in California.

Does this California law affect consumers in other states?

Yes. The law will have implications for subscription providers everywhere and will provide a major benefit.

New California Subscription Cancellation Law Has Far Reaching Benefits

1 The Subscription Cancellation Nightmare

2 What California Senate Bill No. 313 Changes

3 Why It Matters Beyond California

Frequently Asked Questions

What does California Senate Bill No. 313 do?

Can I cancel a subscription before I am charged under the new law?

Does the law let me cancel subscriptions online?

Which types of subscriptions does the law cover?

Does this California law affect consumers in other states?

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