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Frontier Communications failed customers with frequent outages, billing errors, and poor service, a Minnesota probe found.
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Frontier Communications is the 4th largest telecom in the United States, yet its customer ratings are dismal.
Is no one safe from the shady practices of corporate communications giants?.
An investigation by the Minnesota Commerce Department found that Frontier has “failed to provide adequate or reliable service.”.
The investigation found frequent billing errors that included unauthorized and inaccurate charges.
The investigation noted a lack of timely responsive customer service, including lengthy call wait times, inaccurate information and alleged loss of repair tickets.
Unfortunately, consumers are often the victims of corporate giants who put profit before their customers.
Frontier Communications is the 4th largest telecom in the United States.
An investigation by the Minnesota Commerce Department found that Frontier “failed to provide adequate or reliable service.”.
The investigation noted a lack of timely, responsive customer service, including lengthy call wait times, inaccurate information, and alleged loss of repair tickets.
Consumers are often the victims of corporate giants that put profit before their customers, but they don’t have to fight alone.
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1 Frequent and Prolonged Loss of Service.
3 Extremely Poor Customer Service.
Frequently Asked Questions.
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