A. Collection of Personal Information
You give us your implied consent to collect your personally identifiable information when you request our Services, access the Platform, or communicate with us directly or indirectly. We may collect your information when you communicate with us in writing, online, or by speaking to our team members. We also may collect information through the use of technology through the Platform as described below. Although we collect your information primarily from you, we may also collect information from other sources including our business partners or other third parties who represent that they have a right to disclose that information.
We limit our collection of personally identifiable information to that which we identify as necessary for appropriate purposes. We shall collect such information by fair and lawful means.
The information we gather enables us to provide the Services and personalize, improve and continue to operate the Platform. In connection with certain aspects of the Services, we may request, collect and/or display some of your personally identifiable information. As used herein “personally identifiable information” is information that can be used to identify an individual, and may include information such as the individual’s name, email address, telephone number, account details, and financial information.
B. Information Collected
The personally identifiable information and other information that we collect varies depending on your use of the Platform and the specific Services you request. The information that we may collect from you includes the following:
Contact information such as name, mailing address, email address, and telephone number;
Identifiers such as account number, password, username
Information about preferences in marketing and purchasing
Provider account details necessary for the performance of Services
Date of birth;
Social security number:
Banking details, payment card information, or other information needed to process payments to or from you;
Demographic information such as your gender, profession, and education;
IP and MAC addresses, location, and browser information;
Mobile network information and device information
If you send Company personal correspondence, such as emails or letters, or if other users or third parties send Company correspondence about your activities or postings on Company, Company may choose to collect such information into a file specific to you.
C. Use of Personally Identifiable Information
Company may use your personally identifiable information as follows:
to process your enrollment and requests for Services and to perform such Services;
to communicate with you about the Services
to bill you and collect payment for Services;
to perform customer support functions and respond to issues arising from the Services and your use of the Platform
to improve our marketing and promotional efforts, analyze Platform usage, improve our content and service offerings, and customize our content, layout, and the Platform;
to identify and inform you about services and products from Company and Company’s business partners that may be of interest to you, including by using targeted banner advertisements and sending communications relevant to your use of the Platform and/or Services;
for troubleshooting problems, detecting and protecting against error, fraud or other criminal activity, enforcing our Customer Terms, and meeting our legal and regulatory obligations;
for other internal purposes such as reporting, management, and in connection with Company’s financial, accounting, legal, and administrative functions; and
as otherwise described to you at the time of collection.
D. Disclosure of Information
Unless you provide your affirmative consent, Company does not sell your personally identifiable information. The following is a non-exhaustive description of the ways that your personally identifiable information may be disclosed in the normal scope of Company’s business:
1. To Your Providers
The Services you request may require us to contact providers of products and services to you in order to negotiate on your behalf. In the course of performing these Services, we may share certain identifying information you provide to us with these providers.
2. To Our Internal Service Providers
3. To Our Internal Service Providers
There are a number of separate services offered by third parties, that Company refers to as external service providers, that may be complementary to your use of Company. If you choose to use these separate services, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. With your consent, Company may provide some of your personal information to the external service provider offering such services, for your convenience. To prevent Company’s disclosure of your personally identifiable information to an external service provider, you can decline such consent or simply not use their services. You should evaluate the practices of external services providers before deciding to use their services.
4. To Advertisers
Company may aggregate personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. Company does not disclose your information in a personally identifiable manner to such third party advertisers without your consent. For example, only if you provide your affirmative consent by opting in on the Platform will you receive offers that, based on your personally identifiable information, may be of interest to you from lead generation companies.
5. For Legal Reasons
We reserve the right (and you authorize Company) to share or disclose your personally identifiable information when Company determines, in its sole discretion, that the disclosure of your personally identifiable information is necessary to identify, contact, or bring legal action against you if:
– you are interfering with another’s rights or property, including, without limitation, Company’s rights or property;
– you are violating any applicable law, rule or regulation;
– necessary or required by any applicable law, rule or regulation; and/or
– requested by authorities in the event of any act of terrorism or instance of local, regional or national emergency.
6. Due to Company Reorganization
E. Network Advertising
Company may use third-party advertising companies for marketing, advertising and promotional purposes, as well as to serve advertisements to you. Using third-party advertising companies helps us and third-party advertisers better determine which advertisements or content to serve to you. For example, the third-party advertisers may use information regarding your visits to the Platform and other Web sites in order to provide advertisements about goods and services that third party advertisers believe will be of interest to you.
The types of information that may be collected by third-party advertising companies include, but are not limited to the following:
– the type of Internet browser you use;
– the type of computer operating system you use;
– the domain name of a website you visit, as well as information related to websites and web pages you are viewing when an advertisement is requested;
– whether or not you visit specific pages of Company or other websites;
– the location of your Internet service provider’s point of presence;
– the date and time of a visit to a website;
– search keywords passed from another server;
– the number of times you have clicked on an advertisement; and
– other interactions between you and a website.
F. Opt- Out and Changes to Personally Identifiable Information and Use Preferences
You may at any time request a copy of our record of your personally identifiable information, change your personally identifiable information or use preferences, or opt-out of Company’s use of your personally identifiable information by contacting us at the addresses listed below.
G. Newsletters and CAN-SPAM Compliance
Company sends only verified, opt-in e-mail newsletters, specifically requested by subscribers. Subscriptions to our newsletters are verified by sending an e-mail confirmation to your e-mail address, which requires a positive response before an e-mail address is added to our newsletter list. Company is fully compliant with the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003.
H. Use of Tracking Technology
Company utilizes “cookies” in connection with provision of the Platform and Services. A cookie is a small text file that is stored on your computer for record-keeping purposes. A cookie does not identify you personally or contain any other information about you but it does identify your computer. The Company and some of our third-party service providers may use a combination of “persistent cookies” (cookies that remain on your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when you close your browser) on the Platform to, for example, track overall site usage, and track and report on your use and interaction with ad impressions and ad services. You can set your browser to notify you when you receive a cookie so that you will have an opportunity to either accept or reject it in each instance. However, you should note that refusing cookies may have a negative impact on the functionality and usability of the Platform.
2. Web beacons
“Web beacons,” also called single-pixels (1×1) or clear GIFs, are electronic images that allow a website to access cookies and help track marketing campaigns and general usage patterns of visitors to those websites. Web beacons can recognize certain types of information, such as cookie numbers, time and date of a page view, and a description of the page where the web beacon is placed. No personally identifiable information about you is shared with third parties through the use of web beacons. Company may use Web beacons internally to count users and recognize users through cookies. Access to cookies helps Company personalize your experience when you visit Company. Company may also include web beacons in HTML-formatted email messages that Company or its affiliates or agents send. Including web beacons in email messages helps Company determine your interest in and the effectiveness of such emails. Company may also use web beacons externally. For example, Company may report aggregate information about Company users, such as demographic and usage information, to its partners and other third parties. Company may also include other company’s web beacons within Company’s Site.
Personally identifiable information you submit to Company is password-protected for your privacy and security. In certain areas Company uses industry-standard SSL-encryption to protect data transmissions. In the unlikely event that an unauthorized third party compromises Company security measures, Company will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information.
J. Third Party Websites and Links
K. Underage Access and Use of Platform
Company complies with all Federal laws and regulations, including the Children’s Online Privacy Protection Act, which requires the consent of a parent or guardian for the collection of personally identifiable information from children under 13. The Platform is intended to be accessed and used only by adults and is not directed to children under the age of 18. Company does not knowingly permit registration or submission of personally identifiable information by anyone under the age of 18.
M. Dispute Resolution
Please be certain that you understand these dispute resolution obligations and discuss any concerns with your attorney.
O. Company Contact Information
Written notices to Company required pursuant to this Agreement must be sent to firstname.lastname@example.org