How To Cancel Your Disney Plus Subscription
If you've ever struggled to cancel a recurring subscription, you're not alone. According to the Federal Trade Commission, some companies have been using "illegal subscription tricks and traps" to hide the true cost of their services or make it difficult for consumers to cancel their subscriptions.
As a result, the FTC is cracking down on companies that engage in these unfair business practices. Under the latest FTC guidelines, a company must make it as easy to cancel as it is to sign up for the service in the first place.
Disney Plus is one of the most popular streaming services available, reaching 164.2 million subscribers in the fourth quarter of 2022. What makes the service so attractive is its vast content library, which includes classic Disney films, Disney Channel original series, and content from the Star Wars and Marvel franchises. In late 2022, the streaming service introduced an ad-supported plan, which costs $7.99 per month. To view content without ads, subscribers must upgrade to Disney Plus Premium at a cost of $10.99 per month.
Due to the 37.5% price increase, some subscribers are now looking to cancel their Disney Plus subscriptions. Keep reading to learn how to cancel a Disney Plus subscription on a web browser, an iPhone, or an Android device.
How to Cancel Disney Plus Subscription From Your Web Browser
Log in to your Disney Plus account.
Using your favorite web browser, visit www.disneyplus.com. Click the "LOG IN" button in the upper-right corner of the screen. On the next page, enter your email address and click the blue "CONTINUE" button. Finally, type your password and click the blue "LOG IN" button.
Select your profile.
In the upper-right corner of the screen, you'll see your name and profile icon. Click on the icon to load a user menu.
Select the Account option from the user menu. It's between "App settings" and "Help".
Choose your subscription.
When your account loads, look under the Subscription heading to find your subscription. Click the arrow next to the name of your plan. The site will load your subscription details, such as your payment method and the next scheduled payment date.
Select "Cancel Subscription".
Below your subscription details, you'll see a button that says "Cancel subscription" in red text. Click this button. On the next screen, you may receive an offer for a lower-priced plan. Click the blue "Continue to Cancel" button underneath the offer. On the final screen, click "Cancel Subscription" to finalize the cancellation.
How to Cancel Disney Plus Subscription From Your Phone
You can also cancel Disney Plus from your smartphone. The process depends on how you signed up for a subscription.
If you subscribed via your iTunes account, follow these steps to cancel a Disney Plus subscription with your iPhone:
Tap your Apple ID.
Tap on "Subscriptions".
Tap on Disney+.
Tap "Cancel Subscription".
Google Play Store Subscription
If you subscribed via the Google Play Store, follow these steps to cancel a Disney Plus subscription with your Android device:
Sign in to your Google account, if needed.
Click "Payments & Subscriptions".
Click "Cancel Subscription".
Cancel Your Disney Plus Subscription Easily with BillShark
If you need help canceling your Disney Plus subscription, Billshark has you covered.
Billshark helps people save money by canceling unwanted subscriptions and negotiating lower prices on various services. Think of us as your personal account manager who's always looking for ways to help you save money. We can help you by canceling Disney Plus, Netflix, Hulu, and other streaming services.
We also work to cancel grocery delivery plans and other subscriptions that are eating away at your budget.
When we cancel a service, we also attempt to negotiate a credit or partial refund for unused services, which may help you save even more money. Once you submit a cancellation request, it takes us just a few days to cancel the account on your behalf.
Visit the Billshark website to learn more about our subscription cancellation services.