Financial Security

Pandemic Puppy Scams Soaring

Pet Scams
Spot puppy scams before you lose your money

The pandemic sparked a surge in pet purchases — and a matching surge in scams targeting hopeful buyers. Here’s how the fraud works and how to avoid losing your money to a puppy that doesn’t exist.

Along with the arrival of the coronavirus pandemic came a sudden interest in pet purchases and adoptions across the country. More people were home, some of them alone, and most were unusually stressed. So they turned to shelters and breeders to fill in the holes that in-office work and social get-togethers with friends and family used to fill.

After all, pets provide comfort, affection, companionship, and exercise, all rolled into one adorable little package. But BILLSHARK wants to warn you about the surge in scams specifically targeted at all these openhearted people who hoped to give loving homes to puppies and kittens.

1 Falling in Love Can Be Costly

USA Today recently told the story of a Pennsylvania woman who lost nearly $5,500 in an online illicit pet scam. A Pennsylvania state police news release described how the woman was told she would be receiving two puppies.

“The unknown actor then had the victim purchase multiple gift cards and send the information via email and through a Zelle application,” the report said.

Another woman from Lancaster, Pennsylvania, fell in love with an online picture of a French bulldog. The supposed owner quizzed her about her ability to properly care for the puppy, which gave the prospective buyer a sense of security. It turned out to be an act.

“The picture pulled me in. The questions made me feel it was legit and that they cared about where their puppy goes.”

The scam quickly unraveled when the “owner” asked for a deposit, then declined to meet in person. Hughes eventually learned that the puppy she had planned to make part of her family didn’t exist.

2 Complaints Soaring

Because the pandemic was a worldwide phenomenon, the scams are, too. The Canadian Anti-Fraud Centre reported there already were more victims of animal fraud by September 2020 than in all of the previous year. It said financial losses totaled $455,000, or an average of $1,500 per victim.

Pennsylvania Attorney General Josh Shapiro issued a warning recently. He warned about the increasing numbers of pet sale scammers posing as online retailers, charging hundreds of thousands of dollars for a puppy or kitten, plus airline and transport fees.

And last month the Better Business Bureau (BBB) issued a warning. They advised “extreme caution when shopping for a pet online, especially in light of scammers’ evolving tactics.” Its figures show triple the number of pet scam reports over the previous year. It projected 2020 losses totaling over $3 million.

3 The COVID Twist

The scammers have updated their tactics, which they have adapted to the pandemic. They’re adding to the typical animal scams featuring heart-tugging stories accompanied by adorable photos (usually stolen from another website or even people’s Facebook posts).

“In addition to telling buyers they cannot meet a pet before paying because of the pandemic,” the BBB writes, “fraudsters have made COVID-19-related money requests for items such as special climate-controlled crates, insurance and a (non-existent) COVID-19 vaccine, according to Scam Tracker reports. There also were instances where purchasers wanted to pick up the pet but were told that wasn’t possible due to COVID-19 restrictions.”

The BBB warned that the fraud extends to those who just want to rescue a pet, not just purchase one. The scammer doesn’t ask for an adoption fee. But they say they need money to ship a pet, even if the consumer offers to pick it up in person.

The scams are not restricted to puppies, either, according to the BBB.

“While puppies remain the most common bait in a pet scam,” the BBB writes, “12 percent of pet scam complaints to the BBB were about kittens or cats. The Federal Trade Commission (FTC) also received 185 reports of parrots being ordered but not delivered during the first half of 2020.”

4 Avoiding the Scammers

The BBB offers the following guidelines for buying pets online:

  • See the pet in person before paying any money.
    • In light of the COVID-19 pandemic, consider a video call with the seller. This way you can see the seller and the actual pet for sale. Scammers are not likely to comply with the request, this may help avoid a scam.
  • Do a reverse image search of the photo of the pet and search for a distinctive phrase in the description.
    • If you see thousands of hits and the same image on multiple sites, it’s a scam.
  • Do research to get a sense of a fair price for the breed you are considering.
    • Think twice if someone advertises a purebred dog for free or at a deeply discounted price. It could be a fraudulent offer.
  • Check out a local animal shelter online for pets you can meet before adopting.

Other warning signs:

  • A foreign accent: most of the scammers are overseas.
  • Requests for gift cards, wire transfers, Bitcoin, and cash apps: these leave buyers no way to get their money back.

BILLSHARK understands the need for animal companionship during the pandemic. Just be sure not to get ripped off in the process.

Another good way to protect your money is to let BILLSHARK review your bills for free. We have saved our clients hundreds and even thousands of dollars, and we can do the same for you. Remember, if we don’t save you money, you pay nothing!

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Frequently Asked Questions

Why did pet scams surge during the pandemic?

The coronavirus pandemic sparked a sudden interest in pet purchases and adoptions. More people were home, some alone and unusually stressed, so they turned to shelters and breeders for comfort and companionship. Scammers targeted these openhearted buyers, and figures from the Better Business Bureau showed triple the number of pet scam reports over the previous year, with projected 2020 losses totaling over $3 million.

How do online puppy scams typically work?

Scammers post heart-tugging stories with adorable photos, often stolen from another website or people's Facebook posts. They ask for a deposit, then decline to meet in person. Payment is requested through gift cards, wire transfers, Bitcoin, or cash apps that leave buyers no way to recover their money. In one case, a Pennsylvania woman lost nearly $5,500 after buying gift cards and sending the information by email and Zelle.

What COVID-related tricks do pet scammers use?

According to the BBB, fraudsters tell buyers they cannot meet a pet before paying because of the pandemic. They then make COVID-19-related money requests for items such as special climate-controlled crates, insurance, and a non-existent COVID-19 vaccine. In some cases, purchasers who wanted to pick up the pet were told that wasn't possible due to COVID-19 restrictions.

How can I avoid a puppy scam when buying a pet online?

The BBB recommends seeing the pet in person before paying any money, or arranging a video call with the seller so you can see them and the actual pet. Do a reverse image search of the photo and search for a distinctive phrase in the description. Research a fair price for the breed, and check a local animal shelter online for pets you can meet before adopting.

Are pet scams limited to puppies?

No. While puppies remain the most common bait in a pet scam, the BBB reports that 12 percent of pet scam complaints were about kittens or cats. The Federal Trade Commission also received 185 reports of parrots being ordered but not delivered during the first half of 2020. The fraud also extends to people who just want to rescue a pet rather than purchase one.

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Pandemic Puppy Scams Soaring is a Billshark resource with information and navigation relevant to recurring bills, consumer choices, and savings decisions.

Pandemic puppy scams surged during COVID, costing buyers thousands. Learn how the fraud works, the COVID red flags, and how to avoid losing money today.

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The pandemic sparked a surge in pet purchases — and a matching surge in scams targeting hopeful buyers.

Along with the arrival of the coronavirus pandemic came a sudden interest in pet purchases and adoptions across the country.

After all, pets provide comfort, affection, companionship, and exercise, all rolled into one adorable little package.

USA Today recently told the story of a Pennsylvania woman who lost nearly $5,500 in an online illicit pet scam.

“The unknown actor then had the victim purchase multiple gift cards and send the information via email and through a Zelle application,” the report said.

Another woman from Lancaster, Pennsylvania, fell in love with an online picture of a French bulldog.

The scam quickly unraveled when the “owner” asked for a deposit, then declined to meet in person.

Because the pandemic was a worldwide phenomenon, the scams are, too.

Pennsylvania Attorney General Josh Shapiro issued a warning recently.

And last month the Better Business Bureau (BBB) issued a warning .

The scammers have updated their tactics, which they have adapted to the pandemic.

“In addition to telling buyers they cannot meet a pet before paying because of the pandemic,” the BBB writes.

The BBB warned that the fraud extends to those who just want to rescue a pet, not just purchase one.

The scams are not restricted to puppies, either, according to the BBB.

“While puppies remain the most common bait in a pet scam,” the BBB writes, “12 percent of pet scam complaints to the BBB were about kittens or cats.

The BBB offers the following guidelines for buying pets online.

Other warning signs.

BILLSHARK understands the need for animal companionship during the pandemic.

Another good way to protect your money is to let BILLSHARK review your bills for free.

The coronavirus pandemic sparked a sudden interest in pet purchases and adoptions.

Scammers post heart-tugging stories with adorable photos, often stolen from another website or people's Facebook posts.

According to the BBB, fraudsters tell buyers they cannot meet a pet before paying because of the pandemic.

The BBB recommends seeing the pet in person before paying any money, or arranging a video call with the seller so you can see them and the actual pet.

No.

Billshark negotiates your bills for you — no savings, no fee.

Billshark helps lower internet, wireless, cable, satellite radio, and other monthly bills.

Our experts handle providers for customers and share updates throughout the process.

Customers pay only when Billshark finds savings on eligible bills.

1 Falling in Love Can Be Costly.

2 Complaints Soaring.

4 Avoiding the Scammers.

Frequently Asked Questions.

Why did pet scams surge during the pandemic?.

How do online puppy scams typically work?.

What COVID-related tricks do pet scammers use?.

How can I avoid a puppy scam when buying a pet online?.

Are pet scams limited to puppies?.

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