Savings Tips

Getting Refunds and Relief During the COVID-19 Crisis

COVID-19 Relief
Refunds and credits to ease your financial burden

As the COVID-19 crisis upends the economy, many companies are offering refunds and credits to help consumers. Here’s a roundup of relief from airlines, auto insurers, and phone and internet providers.

As the COVID-19 crisis continues to unfold around the world, consumers are left to navigate the challenging financial twists and turns of a paralyzed economy. Here are some companies offering refunds and credits to help ease their customers’ financial burden — and a provider outage and billing directory can point you to the right page.

1 Airlines

American Airlines, Delta, United Airlines, JetBlue, Frontier, and others have all introduced new cancellation/change policies to reflect the evolving pandemic. Each airline outlines their policy in detail.

2 Auto Insurers

Most big auto insurers agree: If consumers are driving less, they should pay less. Here is a roundup of the refunds customers can expect from their auto insurer. In all cases, the refund will happen automatically and there is no need to call.

Geico

15% credit for the next full policy term (the entire 6 months of your policy.

State Farm

25% credit on insurance premiums for the period of March 20 and May 31, totaling $2 billion.

USAA

20% credit on two months of premiums totaling $520 million to its members.

Allstate

15% refund on monthly premium in April and May, totaling $600 million.

Liberty Mutual

15% credit on two months of auto premium, based on the premium amount as of April 7.

Progressive

20 percent credit for April and May for all auto customers.

Traveler’s

15% credit on April and May premiums plus billing relief to customers through May 15, 2020.

Esurance

15% cash refund for April and May coverage.

American Family Insurance

One-time $50 payment for each vehicle insured under a personal auto policy.

3 Phone & Internet

Phone and internet providers have pledged to keep Americans connected during this difficult time. Here’s what the service providers are offering.

Comcast

60 days of free access to Xfinity Wi-Fi hotspots, unlimited data, no disconnects or late fees, and Internet Essentials free to new customers.

AT&T

Through May 13, AT&T pledges to keep public Wi-Fi hotspots open for everyone, provide unlimited data, waive late fees and not terminate service of any customer who is unable to pay their bill.

Verizon

Through May 13, Verizon will waive late fees and overage charges, free 15GB of additional high-speed data for wireless and small business customers, free International calling to CDC- level 3 countries.

Sprint

Sprint will provide unlimited data, 20 GB of free mobile hotspots, and will waive told charges for long-distance calls from the US to CDC- Level 3 countries.

T-Mobile

Unlimited data, free international calling, suspended disconnections and free Wi-Fi hotspots.

Atlantic Broadband

The provider will not terminate service to any residential or small business customers and will waive late fees.

Stay tuned for more information about refunds and relief available to consumers. In the meantime, contact Billshark to negotiate your monthly bills and cancel your unwanted subscriptions.

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Frequently Asked Questions

What COVID-19 relief are airlines offering?

American Airlines, Delta, United Airlines, JetBlue, Frontier, and others have all introduced new cancellation and change policies to reflect the evolving pandemic. Each airline outlines its policy in detail on its own website, so check directly with your carrier for refund and credit options that apply to your specific booking and travel dates.

Do I need to call my auto insurer to get a refund?

No. According to this post, most big auto insurers agree that if consumers are driving less, they should pay less. In all cases the refund will happen automatically, so there is no need to call your insurer to request the credit or refund tied to reduced driving during the COVID-19 crisis.

How much auto insurance credit are Geico and State Farm giving?

Geico is providing a 15% credit for the next full policy term, covering the entire 6 months of your policy. State Farm is giving a 25% credit on insurance premiums for the period between March 20 and May 31, an amount totaling roughly $2 billion across its policyholders.

What are phone and internet providers offering during COVID-19?

Providers have pledged to keep Americans connected. Comcast offers 60 days of free Xfinity Wi-Fi hotspots, unlimited data, and no disconnects or late fees. AT&T, Verizon, Sprint, and T-Mobile are providing unlimited data, waived late fees, free hotspots, and suspended disconnections through their respective relief programs.

How can Billshark help me lower my bills during the crisis?

Beyond the refunds and credits companies are offering, you can contact Billshark to negotiate your monthly bills and cancel unwanted subscriptions. Billshark works on your behalf to lower recurring costs, helping ease your financial burden during the COVID-19 crisis when every dollar of savings counts.

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As the COVID-19 crisis upends the economy, many companies are offering refunds and credits to help consumers.

As the COVID-19 crisis continues to unfold around the world, consumers are left to navigate the challenging financial twists and turns of a paralyzed economy.

American Airlines , Delta , United Airlines , JetBlue , Frontier, and others have all introduced new cancellation/change policies to reflect the evolving pandemic.

Most big auto insurers agree: If consumers are driving less, they should pay less.

15% credit for the next full policy term (the entire 6 months of your policy.

25% credit on insurance premiums for the period of March 20 and May 31, totaling $2 billion.

20% credit on two months of premiums totaling $520 million to its members.

15% refund on monthly premium in April and May, totaling $600 million.

15% credit on two months of auto premium, based on the premium amount as of April 7.

20 percent credit for April and May for all auto customers.

15% credit on April and May premiums plus billing relief to customers through May 15, 2020.

15% cash refund for April and May coverage.

One-time $50 payment for each vehicle insured under a personal auto policy.

Phone and internet providers have pledged to keep Americans connected during this difficult time.

60 days of free access to Xfinity Wi-Fi hotspots, unlimited data, no disconnects or late fees, and Internet Essentials free to new customers.

Through May 13, AT&T pledges to keep public Wi-Fi hotspots open for everyone, provide unlimited data, waive late fees and not terminate service of any customer who is unable to pay their bill.

Through May 13, Verizon will waive late fees and overage charges, free 15GB of additional high-speed data for wireless and small business customers, free International calling to CDC- level 3 countries.

Sprint will provide unlimited data, 20 GB of free mobile hotspots, and will waive told charges for long-distance calls from the US to CDC- Level 3 countries.

Unlimited data, free international calling, suspended disconnections and free Wi-Fi hotspots.

The provider will not terminate service to any residential or small business customers and will waive late fees.

Stay tuned for more information about refunds and relief available to consumers.

American Airlines, Delta, United Airlines, JetBlue, Frontier, and others have all introduced new cancellation and change policies to reflect the evolving pandemic.

No.

Geico is providing a 15% credit for the next full policy term, covering the entire 6 months of your policy.

Providers have pledged to keep Americans connected.

Beyond the refunds and credits companies are offering, you can contact Billshark to negotiate your monthly bills and cancel unwanted subscriptions.

Billshark negotiates your bills for you — no savings, no fee.

Billshark helps lower internet, wireless, cable, satellite radio, and other monthly bills.

Our experts handle providers for customers and share updates throughout the process.

Customers pay only when Billshark finds savings on eligible bills.

American Family Insurance.

Frequently Asked Questions.

What COVID-19 relief are airlines offering?.

Do I need to call my auto insurer to get a refund?.

How much auto insurance credit are Geico and State Farm giving?.

What are phone and internet providers offering during COVID-19?.

How can Billshark help me lower my bills during the crisis?.

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