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Comcast’s “Free” Streaming Box Will Cost You $13/Month is a Billshark resource with information and navigation relevant to recurring bills, consumer choices, and savings decisions.
Comcast's free Xfinity Flex streaming box hides a $13/month modem and router rental fee. See how the catch works and negotiate your bills with Billshark.
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Comcast pitched Xfinity Flex as a free streaming box for internet-only customers — but the fine print ties it to a $13/month modem and router rental.
Is anything really free these days?.
Last month, to compete in the streaming video market, Comcast announced, with great fanfare that it will make Xfinity Flex available to internet-only customers for free.
However, it was soon discovered that there is, indeed, a catch to this “free” streaming box.
This is simply not stated in the Comcast announcement on their site.
Pressed on this further by The Verge , Comcast responded that this cost would be dropped, the box would be offered entirely for free and that customers can use their own router and modem.
Misleading statements by wireless, internet and cable providers are nothing new.
Not entirely.
Customers end up paying $13 per month.
Comcast’s Flex site used phrases like “now included with internet,” “bring your streaming together with Flex at no additional cost” and “Enjoy Flex, on us.”.
Yes.
Misleading statements by wireless, internet and cable providers are common, and consumers often pay more than advertised.
Billshark negotiates your bills for you — no savings, no fee.
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Our experts handle providers for customers and share updates throughout the process.
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1 What Comcast Promised With Xfinity Flex.
2 The $13/Month Catch.
3 Misleading Claims vs.
4 Why Hidden Provider Fees Keep Happening.
Frequently Asked Questions.
Is Comcast’s Xfinity Flex streaming box actually free?.
How much does the Xfinity Flex “free” box really cost?.
What misleading statements did Comcast make about Flex?.
Did Comcast say it would remove the $13/month fee?.
How can Billshark help with hidden cable and internet fees?.
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