Billshark’s Commitment to Safety and Security: New Updates

By Brian Keaney · May 15, 2019 2 min read

Security Updates

SOC 2 compliance keeps your data protected

Billshark is now SOC 2 compliant. As we help consumers reduce their bills, we’re committed to providing the highest level of safety and security — here are the recent upgrades that keep your information protected.

Billshark is now SOC 2 compliant. In an increasingly connected world, driven by rapid technological advances, the importance of security cannot be overstated. Billshark’s mission to help consumers reduce their bills comes with a promise: to provide the highest level of safety and security possible. With that in mind, we want to share some recent security upgrades that ensure that our customers’ information is highly protected.

1 SOC 2 Compliance and Our Security Strategy

In designing the current and upcoming Billshark platforms, the following elements were prioritized to ensure maximum security and safety for our customers and partners:

No single point of failure
Caching services
Autoscaling of the business layer
Autoscaling of the presentation layer
Autoscaling of the data layer
Code review process
Performance testing scenarios with each release

2 Relying on Trusted Third-Party Vendors

Billshark leverages its technology as a key element to deliver its services to its clients in the most efficient manner. To that end, Billshark has reduced its proprietary code footprint to a minimum, relying on third-party companies to provide the services and features required to support the daily operation of the platform. Through this strategy, Billshark accomplishes several important goals:

Improves its speed to market
Maintains the flexibility to react to changing conditions
Retains the use of the latest technologies
Reduces the operational overhead of maintaining different aspects of its platform.

The Billshark platform relies on Software as a Service (SaaS) vendors that provide services like credit card payments, accounting, authentication, voice over IP, email, notification services, customer reviews, customer relationship management, document collection, and management, among others. The platform also relies on recognized Infrastructure as a Service (IaaS) vendors that provide services like computing power, file servers, database servers, reporting, and data warehousing, among others.

3 A Resilient, Redundant Architecture

The platforms have been built in a way that each component has a very well-defined functionality, ensuring an effective and productive design, containing all the required information for any other platform component to accomplish its functions.

All our platforms have been conceived and built with redundancy in mind and there are no single points of failure. Every service exposed to our clients and partners is fully redundant in every layer.

All services provided through the mobile application, web applications and APIs run on distributed systems with redundancy embedded at the individual service level including, but not limited to, data storage layer, caching layer, business layer, presentation layer, and security layer. All different platforms are designed to heal themselves using automated approaches.

4 Network Firewalls and Serverless Design

Billshark’s platform also ensures safety and security with several network firewalls that allow the company to do IP filtering, whitelisting, and blacklisting for incoming traffic to prevent Distributed Denial of Service (DDoS) attacks. All the communications are done through Secure Sockets Layer (SSL), ensuring that all data transmitted between the web server and browser remains encrypted.

Most of our services are serverless which provide Billshark with four main benefits:

No server management
Flexible scaling
High availability
No idle capacity

Billshark’s commitment to helping consumers lower their bills is two-fold: to empower consumers and to ensure a maximum level of safety and security to our customers. Billshark customers and partners can rest assured that their information is protected and secured at every level.

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Frequently Asked Questions

Is Billshark SOC 2 compliant?

Yes. Billshark is now SOC 2 compliant. As part of its mission to help consumers reduce their bills, Billshark made a promise to provide the highest level of safety and security possible, and it shared recent security upgrades that ensure customers’ information is highly protected.

How does Billshark protect against DDoS attacks?

Billshark’s platform uses several network firewalls that allow the company to do IP filtering, whitelisting, and blacklisting for incoming traffic to prevent Distributed Denial of Service (DDoS) attacks. All communications are done through Secure Sockets Layer (SSL), ensuring that all data transmitted between the web server and browser remains encrypted.

What security elements did Billshark prioritize in its platform design?

Billshark prioritized no single point of failure, caching services, autoscaling of the business, presentation, and data layers, a code review process, and performance testing scenarios with each release. These elements were chosen to ensure maximum security and safety for customers and partners.

Why does Billshark rely on third-party vendors?

Billshark reduced its proprietary code footprint to a minimum and relies on third-party companies to support daily platform operations. This improves its speed to market, maintains flexibility to react to changing conditions, retains the use of the latest technologies, and reduces the operational overhead of maintaining different aspects of its platform.

What benefits does Billshark’s serverless architecture provide?

Most of Billshark’s services are serverless, which provides four main benefits: no server management, flexible scaling, high availability, and no idle capacity. Combined with redundancy and self-healing systems, this design helps keep customer and partner information protected and secured at every level.

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Billshark’s Commitment to Safety and Security: New Updates

1 SOC 2 Compliance and Our Security Strategy

2 Relying on Trusted Third-Party Vendors

3 A Resilient, Redundant Architecture

4 Network Firewalls and Serverless Design

Frequently Asked Questions

Is Billshark SOC 2 compliant?

How does Billshark protect against DDoS attacks?

What security elements did Billshark prioritize in its platform design?

Why does Billshark rely on third-party vendors?

What benefits does Billshark’s serverless architecture provide?

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