Financial Security

Beware of Tax Scams, Old and New

Tax Scams
Spot the IRS scams trying to steal your refund

Crooks invent new ways to steal your money every tax season — including a brand-new scheme that drops a fake refund in your account. Here's how to spot the IRS scams and protect yourself.

Sometimes it seems as though keeping track of the different ways the crooks are finding to steal your money is a full-time job. That’s why Billshark is here to do the job for you, especially this tax season, and especially because they’ve found a brand new way to bilk Americans.

1 The Phone Call Scam

You already know about the phone calls. An “IRS official” calls and tells you that you owe money to the IRS and that unless you come up with the money immediately, the sheriff will show up at your door to arrest you. They may or may not have personal information about you, offer you their IRS “identification badge number” and phone number, they may even have been able to “spoof” your caller ID to make it look like the call is originating from the IRS. They demand either a wire payment or a prepaid debit card or iTunes cards. They may even claim to be holding a loved one hostage until you pay up.

The tipoff is the demand for immediate payment. The other tipoff is the out-of-the-blue phone call itself. The IRS will write many letters to you through the U.S. Postal Service if you owe money. It will also offer you the chance to either appeal the amount or arrange a payment plan if you do owe.

2 Fake IRS Emails and Phishing

Then there are the emails. Designed to look like they came from the IRS, even sporting the IRS logo, they may tell you that your refund has been delayed pending additional (valuable) personal information from you, that they need to verify your PIN number or filing status . . . anything to make you part with personal data that they can use to steal your identity and/or money. They may also contain spying or computer-damaging malware that will be launched as soon as you click on a link.

Never respond to unsolicited emails from the IRS or any other entity. If you receive any such email, report it to the IRS at phishing@irs.gov.

3 The New Fake-Refund Scam

Scams? They got dozens of ‘em. The latest? Your tax refund—which you haven’t filed for yet—shows up in your bank account. Then a “debt collector” contacts you and demands immediate repayment. The “debt collector” has all your personal information: full name spelled correctly, Social Security number, address, down to the number of your dependents.

How does this happen? The IRS believes cybercriminals either hacked into or installed malware through phishing on tax preparers’ computers, and thus were able to obtain information on thousands of taxpayers, including bank account and routing numbers. They then file fraudulent returns which they have deposited into those bank accounts and obtain the money from the unsuspecting taxpayer.

The IRS also warned of a twist on this new scam, in which a recorded message on the taxpayer’s phone threatens arrest, criminal fraud charges, and a warning that the person’s Social Security number has been “blacklisted.” Recipients are given a case number and phone number to call to arrange payment.

4 What to Do If You're a Victim

Unfortunately, the taxpayer has to spend many hours untangling the mess the thieves create, even if they know enough not to respond to the demands of the scammers.

If you become a victim of this type of fraud, you DO have to return the money to the IRS. You have to close your bank account and notify your bank’s Automated Clearing House (ACH). You have to contact your tax preparer to let them know they’ve been hacked.

To return the money, go to IRS.gov and click on IRS refund return instructions and follow the steps described. It might be possible for the bank to return the refund directly to the IRS, but be sure to call the agency to let them know why the money is being returned. Then go through the steps described on the IRS website IRS Taxpayer Guide to Identity Theft for those who’ve been victims of identity/tax fraud. You’ll have to file a paper version of your tax return with the fraud complaint attached. This will slow your refund while the case is being investigated.

Also see: IRS guidance on identifying real IRS agents to learn how to identify a real IRS agent.

5 File Early and Stay Protected

This is a whole new reason to be sure to file your taxes as quickly as possible if you haven’t done so already before the crooks get in ahead of you.

And be sure to let our sharks sink their teeth into your bills to help you find hundreds, even thousands, of dollars in savings every year.

Share:
Billshark · Bill Negotiation Experts
Helping consumers and small businesses stop overpaying on recurring bills.

Frequently Asked Questions

How can I tell a tax scam phone call is fake?

The biggest tipoff is a demand for immediate payment, plus the out-of-the-blue call itself. Scammers may spoof your caller ID, offer a fake IRS badge number, and demand a wire transfer, prepaid debit card, or iTunes cards. The real IRS contacts you by mail through the U.S. Postal Service if you owe money, and it offers you the chance to appeal the amount or arrange a payment plan.

What should I do about a suspicious email claiming to be from the IRS?

Never respond to unsolicited emails from the IRS or any other entity, even if they carry the IRS logo. These phishing emails try to get your PIN, filing status, or other personal data, and may carry malware launched when you click a link. If you receive one, report it to the IRS at phishing@irs.gov.

What is the new fake-refund tax scam?

A tax refund you never filed for shows up in your bank account, then a "debt collector" contacts you demanding immediate repayment. The caller already has your full name, Social Security number, address, and number of dependents. The IRS believes cybercriminals hacked or used malware on tax preparers' computers to file fraudulent returns deposited into real taxpayer accounts.

What should I do if I receive a fraudulent refund?

You do have to return the money to the IRS. Close your bank account and notify your bank's Automated Clearing House (ACH), and tell your tax preparer they've been hacked. Go to IRS.gov for the refund return instructions and the Taxpayer Guide to Identity Theft, then file a paper version of your tax return with the fraud complaint attached, which will slow your refund while the case is investigated.

How can I protect myself from tax scams?

File your taxes as quickly as possible so crooks can't file a fraudulent return ahead of you. Watch for the warning signs: demands for immediate payment, unsolicited calls or emails, and recorded threats of arrest or a "blacklisted" Social Security number. You can also review IRS guidance on how to identify a real IRS agent.

Save on the Bills You Just Read About

Billshark negotiates your bills for you — no savings, no fee.

Estimate My Savings

Beware of Tax Scams, Old and New page context

Beware of Tax Scams, Old and New is a Billshark page. It can help you with your bills and your choices, and it can show you how to save.

Learn how to spot IRS tax scams, from fake refund calls to phishing emails, and protect your money.

Use this page to learn about Billshark. Then go to the part of the site that fits what you need. Small steps add up. You can save a lot over time.

We share this page to help you make sense of your monthly bills, your choices, and what to do next. Keep this page handy. Ask us if you get stuck.

This page links you to more help from Billshark. Use it when you want more detail or a clear next step. You can save a lot over time.

Got a question about a bill you pay each month? This page can help you find the best answer. Read on to learn more. Small steps add up.

Read each part of this page at your own pace. If you need more help, go on to a guide on your topic. It is free to read. Keep this page handy. Ask us if you get stuck.

We put facts and tips in one place. This makes it easy to learn about the bills you pay at home. We are here to help. It only takes a few minutes.

This page can help with real questions. You can learn about your plan, your account, and what you pay each month. Small steps add up. You can save a lot over time.

Use the menu and the links to go from a big question to the facts that fit your own needs. Keep this page handy. Ask us if you get stuck.

We keep things short and clear so you can choose well. You can then read more if you want to. It only takes a few minutes. You are in the right place.

The links on this page help you weigh your choices. They also help you see what you pay and what to do next. You can save a lot over time.

Our goal is to help you spot the bills you pay each month. We also share smart ways to keep them low. Ask us if you get stuck. Read on to learn more.

Come back to this page when you have a new question. It will still be here to help with bills and savings. You are in the right place. It is free to read.

We link the small choices you make each day to the big picture. That means your budget and what you spend at home. We make it easy for you.

Each part of this page helps you see what you need. It may be help with a plan, your account, or a good read. Read on to learn more. Small steps add up.

Use what you learn here to plan your questions. Look at your choices, then take the next step when you are ready. It is free to read. Keep this page handy.

Our pages link to each other. That way, you can find more help and still keep track of what you came for. We are here to help. It only takes a few minutes.

This page makes it easy to find the key facts first. Then you can pick a plan or make a change with less stress. Small steps add up. You can save a lot over time.

Good facts help you see why a bill went up. They also show you what to check before you call or reply. Keep this page handy. Ask us if you get stuck.

This page puts the key facts in one place. It can help you talk with a company about your bills and how to save. It only takes a few minutes. You are in the right place.

Our other pages explain the words you see on a bill. They also help you weigh the pros and cons of each plan. You can save a lot over time. We make it easy for you.

Our tips focus on real choices you can make. Start with the basics, then read a more detailed guide if you need one. Ask us if you get stuck. Read on to learn more.

This page is one of many that we share. Together they cover home costs, the firms you pay, and how to get help. You are in the right place. It is free to read.

Take your time and read this page first. It helps you see your choices and find out what to read next. We make it easy for you. We are here to help. It only takes a few minutes.

We set this page up so you can compare and keep reading. You will not need to hunt for what you want. Read on to learn more. Small steps add up. You can save a lot over time.

Monthly bills come with rules, terms, and fine print. This page helps you find the parts that count for you. It is free to read. Keep this page handy. Ask us if you get stuck.

Our pages give you a clear view of what you pay each month. You can then pick the plan or guide you want. We are here to help. It only takes a few minutes.

Some of our guides cover the basics. Others go into detail on one company or one type of bill. Small steps add up. You can save a lot over time. We make it easy for you.

It pays to read first and act later. This page links you to the next guide if you want to learn more. Keep this page handy. Ask us if you get stuck.

We share guides that help you make sense of your bills. They show your choices and the best next step. It only takes a few minutes. You are in the right place.

Want more detail on a bill, a plan, or your account? Check this page against the links we share here. You can save a lot over time. We make it easy for you.

We group our pages by topic to keep things simple. This helps you stay on track as you read about your costs. Ask us if you get stuck. Read on to learn more.

A bit of background goes a long way. It helps you spot what counts before you check a bill, change a plan, or call us. You are in the right place. It is free to read.

This page is part of our help library. It gives you clear facts and links so you can keep on reading. We make it easy for you. We are here to help.

Your needs can change, so come back any time. Our other pages can help you look into a new cost or plan. Read on to learn more. Small steps add up. You can save a lot over time.

We laid out this page to help you get the facts and compare them. You can then choose your next step with ease. It is free to read. Keep this page handy.

Crooks invent new ways to steal your money every tax season — including a brand-new scheme that drops a fake refund in your account.

Sometimes it seems as though keeping track of the different ways the crooks are finding to steal your money is a full-time job.

You already know about the phone calls.

The tipoff is the demand for immediate payment.

Then there are the emails.

Never respond to unsolicited emails from the IRS or any other entity.

Scams?.

How does this happen?.

The IRS also warned of a twist on this new scam.

Unfortunately, the taxpayer has to spend many hours untangling the mess the thieves create, even if they know enough not to respond to the demands of the scammers.

If you become a victim of this type of fraud, you DO have to return the money to the IRS.

To return the money, go to IRS.gov and click on IRS refund return instructions and follow the steps described.

Also see: IRS guidance on identifying real IRS agents to learn how to identify a real IRS agent.

This is a whole new reason to be sure to file your taxes as quickly as possible if you haven’t done so already before the crooks get in ahead of you.

And be sure to let our sharks sink their teeth into your bills to help you find hundreds, even thousands, of dollars in savings every year.

The biggest tipoff is a demand for immediate payment, plus the out-of-the-blue call itself.

Never respond to unsolicited emails from the IRS or any other entity, even if they carry the IRS logo.

A tax refund you never filed for shows up in your bank account, then a "debt collector" contacts you demanding immediate repayment.

You do have to return the money to the IRS.

File your taxes as quickly as possible so crooks can't file a fraudulent return ahead of you.

Billshark negotiates your bills for you — no savings, no fee.

Billshark helps lower internet, wireless, cable, satellite radio, and other monthly bills.

just hired Billshark to lower their bill.