Financial Security

Beware of Tax Scams, Old and New

Tax Scams
Spot the IRS scams trying to steal your refund

Crooks invent new ways to steal your money every tax season — including a brand-new scheme that drops a fake refund in your account. Here's how to spot the IRS scams and protect yourself.

Sometimes it seems as though keeping track of the different ways the crooks are finding to steal your money is a full-time job. That’s why Billshark is here to do the job for you, especially this tax season, and especially because they’ve found a brand new way to bilk Americans.

1 The Phone Call Scam

You already know about the phone calls. An “IRS official” calls and tells you that you owe money to the IRS and that unless you come up with the money immediately, the sheriff will show up at your door to arrest you. They may or may not have personal information about you, offer you their IRS “identification badge number” and phone number, they may even have been able to “spoof” your caller ID to make it look like the call is originating from the IRS. They demand either a wire payment or a prepaid debit card or iTunes cards. They may even claim to be holding a loved one hostage until you pay up.

The tipoff is the demand for immediate payment. The other tipoff is the out-of-the-blue phone call itself. The IRS will write many letters to you through the U.S. Postal Service if you owe money. It will also offer you the chance to either appeal the amount or arrange a payment plan if you do owe.

2 Fake IRS Emails and Phishing

Then there are the emails. Designed to look like they came from the IRS, even sporting the IRS logo, they may tell you that your refund has been delayed pending additional (valuable) personal information from you, that they need to verify your PIN number or filing status . . . anything to make you part with personal data that they can use to steal your identity and/or money. They may also contain spying or computer-damaging malware that will be launched as soon as you click on a link.

Never respond to unsolicited emails from the IRS or any other entity. If you receive any such email, report it to the IRS at phishing@irs.gov.

3 The New Fake-Refund Scam

Scams? They got dozens of ‘em. The latest? Your tax refund—which you haven’t filed for yet—shows up in your bank account. Then a “debt collector” contacts you and demands immediate repayment. The “debt collector” has all your personal information: full name spelled correctly, Social Security number, address, down to the number of your dependents.

How does this happen? The IRS believes cybercriminals either hacked into or installed malware through phishing on tax preparers’ computers, and thus were able to obtain information on thousands of taxpayers, including bank account and routing numbers. They then file fraudulent returns which they have deposited into those bank accounts and obtain the money from the unsuspecting taxpayer.

The IRS also warned of a twist on this new scam, in which a recorded message on the taxpayer’s phone threatens arrest, criminal fraud charges, and a warning that the person’s Social Security number has been “blacklisted.” Recipients are given a case number and phone number to call to arrange payment.

4 What to Do If You're a Victim

Unfortunately, the taxpayer has to spend many hours untangling the mess the thieves create, even if they know enough not to respond to the demands of the scammers.

If you become a victim of this type of fraud, you DO have to return the money to the IRS. You have to close your bank account and notify your bank’s Automated Clearing House (ACH). You have to contact your tax preparer to let them know they’ve been hacked.

To return the money, go to IRS.gov and click on IRS refund return instructions and follow the steps described. It might be possible for the bank to return the refund directly to the IRS, but be sure to call the agency to let them know why the money is being returned. Then go through the steps described on the IRS website IRS Taxpayer Guide to Identity Theft for those who’ve been victims of identity/tax fraud. You’ll have to file a paper version of your tax return with the fraud complaint attached. This will slow your refund while the case is being investigated.

Also see: IRS guidance on identifying real IRS agents to learn how to identify a real IRS agent.

5 File Early and Stay Protected

This is a whole new reason to be sure to file your taxes as quickly as possible if you haven’t done so already before the crooks get in ahead of you.

And be sure to let our sharks sink their teeth into your bills to help you find hundreds, even thousands, of dollars in savings every year.

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Frequently Asked Questions

How can I tell a tax scam phone call is fake?

The biggest tipoff is a demand for immediate payment, plus the out-of-the-blue call itself. Scammers may spoof your caller ID, offer a fake IRS badge number, and demand a wire transfer, prepaid debit card, or iTunes cards. The real IRS contacts you by mail through the U.S. Postal Service if you owe money, and it offers you the chance to appeal the amount or arrange a payment plan.

What should I do about a suspicious email claiming to be from the IRS?

Never respond to unsolicited emails from the IRS or any other entity, even if they carry the IRS logo. These phishing emails try to get your PIN, filing status, or other personal data, and may carry malware launched when you click a link. If you receive one, report it to the IRS at phishing@irs.gov.

What is the new fake-refund tax scam?

A tax refund you never filed for shows up in your bank account, then a "debt collector" contacts you demanding immediate repayment. The caller already has your full name, Social Security number, address, and number of dependents. The IRS believes cybercriminals hacked or used malware on tax preparers' computers to file fraudulent returns deposited into real taxpayer accounts.

What should I do if I receive a fraudulent refund?

You do have to return the money to the IRS. Close your bank account and notify your bank's Automated Clearing House (ACH), and tell your tax preparer they've been hacked. Go to IRS.gov for the refund return instructions and the Taxpayer Guide to Identity Theft, then file a paper version of your tax return with the fraud complaint attached, which will slow your refund while the case is investigated.

How can I protect myself from tax scams?

File your taxes as quickly as possible so crooks can't file a fraudulent return ahead of you. Watch for the warning signs: demands for immediate payment, unsolicited calls or emails, and recorded threats of arrest or a "blacklisted" Social Security number. You can also review IRS guidance on how to identify a real IRS agent.

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Beware of Tax Scams, Old and New is a Billshark resource with information and navigation relevant to recurring bills, consumer choices, and savings decisions.

Learn how to spot IRS tax scams, from fake refund calls to phishing emails, and protect your money.

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Crooks invent new ways to steal your money every tax season — including a brand-new scheme that drops a fake refund in your account.

Sometimes it seems as though keeping track of the different ways the crooks are finding to steal your money is a full-time job.

You already know about the phone calls.

The tipoff is the demand for immediate payment.

Then there are the emails.

Never respond to unsolicited emails from the IRS or any other entity.

Scams?.

How does this happen?.

The IRS also warned of a twist on this new scam.

Unfortunately, the taxpayer has to spend many hours untangling the mess the thieves create, even if they know enough not to respond to the demands of the scammers.

If you become a victim of this type of fraud, you DO have to return the money to the IRS.

To return the money, go to IRS.gov and click on IRS refund return instructions and follow the steps described.

Also see: IRS guidance on identifying real IRS agents to learn how to identify a real IRS agent.

This is a whole new reason to be sure to file your taxes as quickly as possible if you haven’t done so already before the crooks get in ahead of you.

And be sure to let our sharks sink their teeth into your bills to help you find hundreds, even thousands, of dollars in savings every year.

The biggest tipoff is a demand for immediate payment, plus the out-of-the-blue call itself.

Never respond to unsolicited emails from the IRS or any other entity, even if they carry the IRS logo.

A tax refund you never filed for shows up in your bank account, then a "debt collector" contacts you demanding immediate repayment.

You do have to return the money to the IRS.

File your taxes as quickly as possible so crooks can't file a fraudulent return ahead of you.

Billshark negotiates your bills for you — no savings, no fee.

Billshark helps lower internet, wireless, cable, satellite radio, and other monthly bills.

Our experts handle providers for customers and share updates throughout the process.

Customers pay only when Billshark finds savings on eligible bills.

1 The Phone Call Scam.

2 Fake IRS Emails and Phishing.

3 The New Fake-Refund Scam.

4 What to Do If You're a Victim.

5 File Early and Stay Protected.

Frequently Asked Questions.

How can I tell a tax scam phone call is fake?.

What should I do about a suspicious email claiming to be from the IRS?.

What is the new fake-refund tax scam?.

What should I do if I receive a fraudulent refund?.

How can I protect myself from tax scams?.

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